Privacy Policy
Privacy Policy
Effective Date: [25-01-2025]
Last Updated: [01-01-2025]
Maqbool-e-Shifa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] or purchase our products. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect different types of information about you, including:
a. Personal Information:
When you purchase a product, sign up for an account, or contact us, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Information (e.g., credit card or bank details)
b. Automatically Collected Information:
When you visit our website, certain information is automatically collected, such as:
- IP Address
- Browser Type and Version
- Operating System
- Date and Time of Visit
- Referring Website and Search Keywords
c. Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. Cookies collect data such as:
- Preferences and Site Usage Patterns
- Pages Visited and Time Spent on Our Website
2. How We Use Your Information
We use the information we collect to:
- Process your orders and payments.
- Deliver products to your provided address.
- Provide customer support and respond to your inquiries.
- Send transactional emails, such as order confirmations and shipping updates.
- Improve our website’s functionality and user experience.
- Conduct marketing campaigns and send promotional offers, if consented.
- Detect and prevent fraud or unauthorized access.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information in the following situations:
a. Service Providers:
We share your data with trusted third-party service providers to facilitate services such as payment processing, order delivery, and email communication.
b. Legal Compliance:
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
c. Business Transfers:
In the event of a merger, sale, or acquisition, your information may be transferred as part of the assets involved in the transaction.
4. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the data we hold about you.
- Correction: You can request corrections to any inaccuracies in your data.
- Deletion: You can request the deletion of your data, subject to legal and contractual obligations.
- Marketing Opt-Out: You can opt out of marketing emails by clicking the “unsubscribe” link in the emails.
To exercise these rights, please contact us at maqbooleshifa@gmail.com.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- SSL Encryption for secure data transmission.
- Regular security audits.
- Limited access to your personal information on a need-to-know basis.
Despite these efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and you share information at your own risk.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device to collect information about your activity on our website.
Types of Cookies We Use:
- Essential Cookies: Required for the operation of our website.
- Analytical Cookies: Help us understand how users interact with our site.
- Marketing Cookies: Used to deliver personalized advertisements.
You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of those third parties.
9. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new “Effective Date.”
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: maqbooleshifa@gmail.com
- Phone: +92 303 3930638